Privacy policy

Ezzogi – Privacy Policy & Terms of Service

Ezzogi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you visit or make a purchase from our store.

1. Information We Collect

When you place an order or attempt to make a purchase through our store, we collect certain information from you, including:

  • Name

  • Shipping/Delivery Address

  • Phone Number (for WhatsApp/Calls)

  • Email Address

2. How We Use Your Information

We use the order information that we collect generally to fulfill any orders placed through the Site. This includes:

  • Processing your payment details (if paying online).

  • Arranging for shipping and providing you with invoices and/or order confirmations.

  • Communicating with you (via SMS, WhatsApp, or Call) for order verification and delivery updates.

3. Sharing Your Personal Information

We share your Personal Information with third parties solely to help us use your Personal Information, as described above. For example:

  • We share your name, address, and phone number with our trusted third-party logistics/fulfillment network (Zambeel network) and local UAE couriers to successfully deliver your package.

  • We never sell, rent, or lease our customer databases to third parties for marketing purposes.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.